Cancellation policy

Purchase Options and Cancellation Policy

At Bigalli Hats, we value our customers and aim to provide flexibility in purchase and cancellation processes. Please review our policy below:

Purchase Options

1. Order Confirmation

• All purchase orders are confirmed via email or invoice. Please review the details carefully to ensure accuracy.

2. Payment Terms

• Payment terms are as agreed upon at the time of purchase. Late payments may incur additional charges.

Cancellation Policy

1. Order Cancellation by Customer

• Orders can be canceled within 48 hours of placement without penalty, provided the order has not been shipped.

• If the order has already been processed or shipped, cancellation is not permitted, and the customer will be responsible for shipping and return fees.

2. Cancellation by Bigalli Hats

• We reserve the right to cancel orders due to unforeseen circumstances, including stock unavailability, payment issues, or errors in order details.

• In such cases, customers will be notified immediately, and a full refund will be issued if payment has been made.

3. Special Orders

• Custom or special orders are non-cancellable once production begins.

4. Refunds for Cancellations

• Contact Rep

For any cancellation or order-related questions, please get in touch with us at [Insert Contact Information].